Resolved -
This incident has been resolved.
Oct 21, 08:07 EDT
Monitoring -
Our APIs have recovered and are fully available. We'll continue to monitor our systems.
Oct 20, 20:08 EDT
Update -
All APIs are back online now, except for the Orders API. Endpoints in the Orders API will return 503 error responses for a while longer.
Oct 20, 19:33 EDT
Identified -
Our APIs will be returning 429s as capacity is scaled and systems are variously brought back online. We're leaving the incident as open and APIs an experiencing major outages.
Oct 20, 17:43 EDT
Update -
We are continuing to investigate this issue and will post updates here.
Oct 20, 16:55 EDT
Investigating -
The Orders API is currently down. All requests to the Orders API will return 503 errors. We're investigating the situation and will update here.
Oct 20, 15:34 EDT