API Issue affecting payments through the orders API

Incident Report for Toast API

Resolved

This issue has been resolved.

Posted Mar 01, 2022 - 14:00 EST

Identified

The issue has been identified and the engineering team are working on a fix.

Posted Mar 01, 2022 - 09:46 EST

Update

We are continuing to investigate the credit card API latency issue. The issue only affects partners who use the credit card API.

Posted Mar 01, 2022 - 09:21 EST

Investigating

We are experiencing intermittent latency on requests sent through our orders.api which may impact on guests making payments. We see this as a minimal impact, and the engineering team is working on a fix.

Posted Mar 01, 2022 - 08:56 EST

This incident affected: Credit Card API and Order API.