Elevated orders bulk 500 error rate

Incident Report for Toast API

Resolved

This issue has been resolved.
Posted Jan 08, 2022 - 23:19 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2022 - 23:16 EST

Investigating

There is an elevated 500 error rate in the /ordersBulk endpoint of the orders API. Our engineering team is investigating.
Posted Jan 08, 2022 - 22:02 EST
This incident affected: Order API.